| + | COMMUNICATION | RS-T1838 | Validate User Ability to Create SDC Sms Communication by Target List and Verify Sms communication Blast. | ❌ Failed | 279s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Click on the Communication Module icon - Click create communication. | Delivery method options (SDC, MDC, Event Trigger) should be displayed. | Delivery method options displayed successfully. | ✅ |  | | Click on SDC delivery method. | The SDC Plan page should be displayed. | SDC Plan page displayed successfully. | ✅ |  | | Fill all required fields: enter Communication Name, select Product Type, Sub Product, Primary Goal, Secondary Goal, Start Date, End Date. | All mandatory fields should be populated successfully. | All mandatory fields populated successfully. | ✅ |  | | Select 'Messaging' under Channel Type and 'Web' under Analytics Type. | Selecting 'Messaging' under channel type and 'Web' under Analytics type should allow user to create Sms Communication when proceeding to authoring page. | Channel and Analytics Type selected successfully. | ✅ |  | | Click on Next button. | Sms Authoring Page should be displayed, with smart link generation pop up. | Sms Authoring Page displayed with smart link popup. | ✅ |  | | Select / Enter the Sender Id, Audience - Target List, Language, TemplateId, Sms content with Personalization and smart link. | Selected inputs should be displayed in body section. | Sender Id, Target List, and content displayed successfully. | ✅ |  | | Schedule the communication by selecting Timezone (Date / Time). | User should be able to schedule the communication by selecting Timezone, date and time respectively. | Communication scheduled successfully. | ✅ |  | | Schedule the communication and click Next. | Web Analytics Page should be displayed. | Web Analytics Page displayed successfully. | ✅ |  | | Choose Analytics Platform, select Domain, and choose Goal Type (Engagement or Conversion), and Click Next. | Respective fields should be enabled and display as filled, and Pre-Communication Summary Page should be displayed with data in applicable portlets. | Pre-Communication Summary Page displayed successfully. | ✅ |  | | Click on next button. | Communication should be created and listed in Communication Listing Page with Scheduled status. | Communication creation failed or status not Scheduled. | ❌ |  | | Search for the communication in the Communication Listing page. | Communication is found and status is displayed correctly in the listing. | Communication found and listed correctly. | ✅ |  | | Verify Communication status. | Communication status should be displayed as Scheduled. | Communication status verified as Scheduled. | ✅ |  |
|
| + | COMMUNICATION | RS-T1853 | Validate User Ability to Send SDC Sms Communication Test Preview by Target List and Verify Sms communication Test Preview. | ❌ Failed | 172s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Click on the Communication Module icon - Click create communication. | Delivery method options (SDC, MDC, Event Trigger) should be displayed. | Delivery method options displayed successfully. | ✅ |  | | Click on SDC delivery method. | The SDC Plan page should be displayed. | SDC Plan page displayed successfully. | ✅ |  | | Fill all required fields: enter Communication Name, select Product Type, Sub Product, Primary Goal, Secondary Goal, Start Date, End Date. | All mandatory fields should be populated successfully. | All mandatory fields populated successfully. | ✅ |  | | Select 'Messaging' under Channel Type and 'Web' under Analytics Type. | Selecting 'Messaging' under channel type and 'Web' under Analytics type should allow user to create Sms Communication when proceeding to authoring page. | Channel and Analytics Type selected successfully. | ✅ |  | | Click on Next button. | Sms Authoring Page should be displayed, with smart link generation pop up. | Sms Authoring Page displayed with smart link popup. | ✅ |  | | Click yes on Smart Link Generation pop-up, enter the Smart Link URL, click Generate, and then click Save. | Smart link should be generated and Authoring page with applicable fields should be displayed. | Smart link generated and Authoring page displayed. | ✅ |  | | Select / Enter the Sender Id, Audience - Target List, Language, TemplateId, Sms content with Personalization and smart link. | Selected inputs should be displayed in body section. | Sender Id, Target List, and content displayed successfully. | ✅ | | | Enter a valid phone number in the Test Preview text field and click the Send button. | The SMS should be sent successfully to the entered phone number, and a confirmation message should be displayed indicating successful delivery. | SMS sent successfully in Test Preview. | ✅ |  | | Click Save. | Conformation popup should be displayed. | Confirmation popup displayed successfully. | ✅ |  | | Click Save to Confirm. | Communication should be Saved in draft status. | Communication saved successfully in Draft status. | ✅ |  | | Search for the communication in the Communication Listing page. | Communication is found and status is displayed correctly in the listing. | Communication found and listed correctly. | ✅ |  | | Verify Communication status. | Communication status should be displayed as Draft. | Communication status verified as Draft. | ✅ | | | Click the Edit icon. | The system should navigate to the Communication Plan page successfully. | System navigated to the Communication Plan page successfully. | ✅ |  | | Click on Next button. | Sms Authoring Page should be displayed. | Sms Authoring Page displayed successfully. | ✅ |  | | Verify that the previously entered Test Preview Number is retained. | The entered Test Preview Number should be displayed and retained without any change. | Test Preview Number was not retained or displayed correctly. | ❌ |  |
|
| + | COMMUNICATION | RS-T2299 | Validate that the user can create an SDC SMS communication, send it for gate approval, and verify that the approver can successfully approve the communication. | ✅ Passed | 131s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Click on the Communication Module icon - Click create communication. | Delivery method options (SDC, MDC, Event Trigger) should be displayed. | Delivery method options displayed successfully. | ✅ |  | | Click on SDC delivery method. | The SDC Plan page should be displayed. | SDC Plan page displayed successfully. | ✅ | | | Fill all required fields: enter Communication Name, select Product Type, Sub Product, Primary Goal, Secondary Goal, Start Date, End Date. | All mandatory fields should be populated successfully. | All mandatory fields populated successfully. | ✅ | | | Select 'Messaging' under Channel Type and 'Web' under Analytics Type. | Selecting 'Messaging' under channel type and 'Web' under Analytics type should allow user to create Sms Communication when proceeding to authoring page. | Channel Type and Analytics Type selected successfully. | ✅ | | | Click on Next button. | Sms Authoring Page should be displayed, with smart link generation pop up. | Sms Authoring Page displayed with smart link popup. | ✅ |  | | Click yes on Smart Link Generation pop-up, enter the Smart Link URL, click Generate, and then click Save. | Smart link should be generated and Authoring page with applicable fields should be displayed. | Smart link generated and Authoring page displayed. | ✅ |  |
|
| + | COMMUNICATION | RS-T1849 | Validate User Ability to Create SDC Sms Communication by Adhoc List and Verify Sms communication Blast. | ❌ Failed | 215s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Click on the Communication Module icon - Click create communication. | Delivery method options (SDC, MDC, Event Trigger) should be displayed. | Delivery method options displayed successfully. | ✅ |  | | Click on SDC delivery method. | The SDC Plan page should be displayed. | SDC Plan page displayed successfully. | ✅ | | | Fill all required fields: enter Communication Name, select Product Type, Sub Product, Primary Goal, Secondary Goal, Start Date, End Date. | All mandatory fields should be populated successfully. | All mandatory fields populated successfully. | ✅ | | | Select 'Messaging' under Channel Type and 'Web' under Analytics Type. | Selecting 'Messaging' under channel type and 'Web' under Analytics type should allow user to create Sms Communication when proceeding to authoring page. | Channel and Analytics Type selected successfully. | ✅ | | | Click on Next button. | Sms Authoring Page should be displayed, with smart link generation pop up. | Sms Authoring Page displayed with smart link popup. | ✅ |  | | Click yes on Smart Link Generation pop-up, enter the Smart Link URL, click Generate, and then click Save. | Smart link should be generated and Authoring page with applicable fields should be displayed. | Smart link generated and Authoring page displayed. | ✅ |  | | Select / Enter the Sender Id, Audience - Adhoc List, Language, TemplateId, Sms content with Personalization and smart link. | Selected inputs should be displayed in body section. | Failed to populate or display communication fields. | ❌ |  | | Schedule the communication by selecting Timezone (Date / Time). | User should be able to schedule the communication by selecting Timezone, date and time respectively. | Communication scheduled successfully. | ✅ |  | | Schedule the communication and click Next. | Web Analytics Page should be displayed. | Web Analytics Page displayed successfully. | ✅ |  | | Choose Analytics Platform, select Domain, and choose Goal Type (Engagement or Conversion), and Click Next. | Respective fields should be enabled and display as filled, and Pre-Communication Summary Page should be displayed with data in applicable portlets. | Failed to navigate to Pre-Communication Summary Page. | ❌ |  | | Click on next button. | Communication should be created and listed in Communication Listing Page with Scheduled status. | Communication creation failed or status not Scheduled. | ❌ |  | | Search for the communication in the Communication Listing page. | Communication is found and status is displayed correctly in the listing. | Communication found and listed correctly. | ✅ |  |
|
| + | COMMUNICATION | RS-T1982 | Validate User able to Send SDC Sms Communication Test Preview by Adhoc List and Verify Sms communication Test Preview. | ❌ Failed | 79s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Click on the Communication Module icon - Click create communication. | Delivery method options (SDC, MDC, Event Trigger) should be displayed. | Delivery method options displayed successfully. | ✅ | | | Click on SDC delivery method. | The SDC Plan page should be displayed. | SDC Plan page displayed successfully. | ✅ | | | Fill all required fields: enter Communication Name, select Product Type, Sub Product, Primary Goal, Secondary Goal, Start Date, End Date. | All mandatory fields should be populated successfully. | All mandatory fields populated successfully. | ✅ | | | Select 'Messaging' under Channel Type and 'Web' under Analytics Type. | Selecting 'Messaging' under channel type and 'Web' under Analytics type should allow user to create Sms Communication when proceeding to authoring page. | Channel and Analytics Type selected successfully. | ✅ | | | Click on Next button. | Sms Authoring Page should be displayed, with smart link generation pop up. | Sms Authoring Page displayed with smart link popup. | ✅ |  | | Click yes on Smart Link Generation pop-up, enter the Smart Link URL, click Generate, and then click Save. | Smart link should be generated and Authoring page with applicable fields should be displayed. | Smart link generated and Authoring page displayed. | ✅ |  | | Select / Enter the Sender Id, Audience - Adhoc List, Language, TemplateId, Sms content with Personalization and smart link. | Selected inputs should be displayed in body section. | Failed to populate or display communication fields. | ❌ | | | Enter a valid phone number in the Test Preview text field and click the Send button. | The SMS should be sent successfully to the entered phone number, and a confirmation message should be displayed indicating successful delivery. | Failed to send SMS in Test Preview. | ❌ |  | | Click Save. | Confirmation popup should be displayed. | Confirmation popup displayed successfully. | ✅ |  |
|
| + | COMMUNICATION | RS-T1873 | Validate User Ability to Create SDC Sms Communication by Seed List and Verify Sms communication Blast. | ✅ Passed | 32s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Click on the Communication Module icon - Click create communication. | Delivery method options (SDC, MDC, Event Trigger) should be displayed. | Delivery method options displayed successfully. | ✅ |  | | Click on SDC delivery method. | The SDC Plan page should be displayed. | SDC Plan page displayed successfully. | ✅ | | | Fill all required fields: enter Communication Name, select Product Type, Sub Product, Primary Goal, Secondary Goal, Start Date, End Date. | All mandatory fields should be populated successfully. | All mandatory fields populated successfully. | ✅ | | | Select 'Messaging' under Channel Type and 'Web' under Analytics Type. | Selecting 'Messaging' under channel type and 'Web' under Analytics type should allow user to create Sms Communication when proceeding to authoring page. | Channel and Analytics Type selected successfully. | ✅ | | | Click on Next button. | Sms Authoring Page should be displayed, with smart link generation pop up. | Sms Authoring Page displayed with smart link popup. | ✅ |  | | Click yes on Smart Link Generation pop-up, enter the Smart Link URL, click Generate, and then click Save. | Smart link should be generated and Authoring page with applicable fields should be displayed. | Smart link generated and Authoring page displayed. | ✅ |  |
|
| + | COMMUNICATION | RS-T1983 | Validate User able to Send SDC Sms Communication Test Preview by Seed List and Verify Sms communication Test Preview. | ✅ Passed | 32s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Click on the Communication Module icon - Click create communication. | Delivery method options (SDC, MDC, Event Trigger) should be displayed. | Delivery method options displayed successfully. | ✅ | | | Click on SDC delivery method. | The SDC Plan page should be displayed. | SDC Plan page displayed successfully. | ✅ | | | Fill all required fields: enter Communication Name, select Product Type, Sub Product, Primary Goal, Secondary Goal, Start Date, End Date. | All mandatory fields should be populated successfully. | All mandatory fields populated successfully. | ✅ | | | Select 'Messaging' under Channel Type and 'Web' under Analytics Type. | Selecting 'Messaging' under Channel type and 'Web' under Analytics type should allow user to create Sms Communication when proceeding to authoring page. | Channel and Analytics Type selected successfully. | ✅ | | | Click on Next button. | Sms Authoring Page should be displayed, with smart link generation pop up. | Sms Authoring Page displayed with smart link popup. | ✅ |  | | Click yes on Smart Link Generation pop-up, enter the Smart Link URL, click Generate, and then click Save. | Smart link should be generated and Authoring page with applicable fields should be displayed. | Smart link generated and Authoring page displayed. | ✅ | |
|
| + | COMMUNICATION | RS-T2045 | Validate that the user can send an SDC SMS Communication for RFA and verify that the approver can perform a Approve action. | ❌ Failed | 411s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Click on the Communication Module icon - Click create communication. | Delivery method options (SDC, MDC, Event Trigger) should be displayed. | Delivery method options displayed successfully. | ✅ |  | | Click on SDC delivery method. | The SDC Plan page should be displayed. | SDC Plan page displayed successfully. | ✅ | | | Fill all required fields: enter Communication Name, select Product Type, Sub Product, Primary Goal, Secondary Goal, Start Date, End Date. | All mandatory fields should be populated successfully. | All mandatory fields populated successfully. | ✅ |  | | Select 'Messaging' under Channel Type and 'Web' under Analytics Type. | Selecting 'Messaging' under channel type and 'Web' under Analytics type should allow user to create Sms Communication when proceeding to authoring page. | Channel Type and Analytics Type selected successfully. | ✅ |  | | Click on Next button. | Sms Authoring Page should be displayed, with smart link generation pop up. | Sms Authoring Page displayed with smart link popup. | ✅ |  | | Click yes on Smart Link Generation pop-up, enter the Smart Link URL, click Generate, and then click Save. | Smart link should be generated and Authoring page with applicable fields should be displayed. | Smart link generated and Authoring page displayed. | ✅ |  | | Select / Enter the Sender Id, Audience- Match List, Language, TemplateId, Sms content with Personalization and smart link. | Selected inputs should be displayed in body section. | Sender Id, Audience-Match List, content and personalization displayed successfully. | ✅ |  | | Schedule the communication by selecting Timezone (Date / Time). | User should be able to schedule the communication by selecting Timezone, date and time respectively. | Communication scheduled successfully with Timezone, date and time. | ✅ |  | | Enable the RFA checkbox and enter the approver's email ID in the Approver text box and click send. | The RFA option should be enabled successfully, the entered approver email ID should be accepted without errors, and the RFA email triggered popup should be displayed and navigated to the WhatsApp Authoring page. | RFA enabled and Approver email accepted successfully. | ✅ |  | | Click Web analytics icon. | Web Analytics Page should be displayed. | Web Analytics Page displayed successfully. | ✅ |  | | Choose Analytics Platform, select Domain, and choose Goal Type (Engagement or Conversion), and Click Next. | Respective fields should be enabled and display as filled, and Pre-Communication Summary Page should be displayed with data in applicable portlets. | Analytics configuration completed and Pre-Communication Summary Page displayed. | ✅ |  | | Verify Approval portlet in Precommunication page and click Next. | Approval Status should be displayed in Approval portlet, Communication should be created and listed in Communication Listing Page with Alert status. | Approval Status not displayed or communication creation failed. | ❌ |  | | Search for the communication in the Communication Listing page | Communication is found and status is displayed correctly in the listing | Communication found and status displayed correctly. | ✅ |  | | Verify Communication status. | Communication status should be displayed as Scheduled. | Communication status displayed as Scheduled. | ✅ |  | | Log in to the approver's mail account using valid credentials. | Approver should be able to log in successfully without errors. | Approver logged in successfully. | ✅ |  | | Verify that the RFA email has been received. | The RFA mail should be received in the approver's inbox. | RFA email received successfully. | ✅ |  | | Click the 'Approve' button in the RFA mail. | Clicking the 'Approve' button should open the make-change interface correctly. | Approve interface opened successfully. | ✅ |  | | Enter comments, click the 'Approve' button, and verify the Approve status message. | Comments should be saved successfully, the Approve action should be executed, and the status message should confirm the update. | Approve action completed successfully with status confirmation. | ✅ |  | | Log in to the application as the user. | User should be able to log in successfully without issues. | User logged in successfully. | ✅ |  | | Search for the communication and verify its updated status. | The communication should be searchable, and its status should be displayed as Scheduled. | Communication found with Scheduled status. | ✅ |  |
|
| + | COMMUNICATION | RS-T2041 | SDC SMS Communication with RFA: Verify Approver’s Make-Change and Approval Workflow | ❌ Failed | 570s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Click on the Communication Module icon - Click create communication. | Delivery method options (SDC, MDC, Event Trigger) should be displayed. | Delivery method options displayed successfully. | ✅ |  | | Click on SDC delivery method. | The SDC Plan page should be displayed. | SDC Plan page displayed successfully. | ✅ | | | Fill all required fields: enter Communication Name, select Product Type, Sub Product, Primary Goal, Secondary Goal, Start Date, End Date. | All mandatory fields should be populated successfully. | All mandatory fields populated successfully. | ✅ | | | Select 'Messaging' under Channel Type and 'Web' under Analytics Type. | Selecting 'Messaging' under channel type and 'Web' under Analytics type should allow user to create Sms Communication when proceeding to authoring page. | Channel Type and Analytics Type selected successfully. | ✅ | | | Click on Next button. | Sms Authoring Page should be displayed, with smart link generation pop up. | Sms Authoring Page displayed with smart link popup. | ✅ |  | | Click yes on Smart Link Generation pop-up, enter the Smart Link URL, click Generate, and then click Save. | Smart link should be generated and Authoring page with applicable fields should be displayed. | Smart link generated and Authoring page displayed. | ✅ |  | | Select / Enter the Sender Id, Audience- Match List, Language, TemplateId, Sms content with Personalization and smart link. | Selected inputs should be displayed in body section. | Sender Id, Audience-Match List, content and personalization displayed successfully. | ✅ |  | | Schedule the communication by selecting Timezone (Date / Time). | User should be able to schedule the communication by selecting Timezone, date and time respectively. | Communication scheduled successfully with Timezone, date and time. | ✅ |  | | Enable the RFA checkbox and enter the approver's email ID in the Approver text box and click send. | The RFA option should be enabled successfully, the entered approver email ID should be accepted without errors, and the RFA email triggered popup should be displayed and navigated to the WhatsApp Authoring page. | RFA enabled and Approver email accepted successfully. | ✅ |  | | Click Web analytics icon. | Web Analytics Page should be displayed. | Web Analytics Page displayed successfully. | ✅ |  | | Choose Analytics Platform, select Domain, and choose Goal Type (Engagement or Conversion), and Click Next. | Respective fields should be enabled and display as filled, and Pre-Communication Summary Page should be displayed with data in applicable portlets. | Analytics configuration completed and Pre-Communication Summary Page displayed. | ✅ |  | | Verify Approval portlet in Precommunication page and click Next. | Approval Status should be displayed in Approval portlet, Communication should be created and listed in Communication Listing Page with Alert status. | Approval Status not displayed or communication creation failed. | ❌ | | | Search for the communication in the Communication Listing page | Communication is found and status is displayed correctly in the listing | Communication found and status displayed correctly. | ✅ |  | | Verify Communication status. | Communication status should be displayed as Scheduled. | Communication status displayed as Scheduled. | ✅ |  | | Log in to the approver's mail account using valid credentials. | Approver should be able to log in successfully without errors. | Approver logged in successfully. | ✅ |  | | Verify that the RFA email has been received. | The RFA mail should be received in the approver's inbox. | RFA email not received. | ❌ |  |
|
| + | COMMUNICATION | RS-T2036 | Validate User able to Create Event Trigger Daily frequency Sms Communication and Receive blast. | ❌ Failed | 243s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Click on the Communication Module icon - Click create communication. | Delivery method options (SDC, MDC, Event Trigger) should be displayed. | Delivery method options displayed successfully. | ✅ |  | | Click on Event Trigger delivery method. | The ET Plan page should be displayed. | ET Plan page displayed successfully. | ✅ |  | | Fill all required fields: enter Communication Name, select Product Type, Sub Product, Primary Goal, Secondary Goal, Start Date, End Date, Select 'Sms' under Channel Type and 'Web' under Analytics Type. | All mandatory fields should be populated successfully. | All mandatory fields populated successfully. | ✅ |  | | Select Dynamic List and Choose Daily Frequency. | Selecting Dynamic list and frequency should allow user to create Sms Communication when proceeding to authoring page. | Dynamic List and Daily frequency selected successfully. | ✅ |  | | Click on Next button. | Sms Authoring Page should be displayed, with smart link generation pop up. | Sms Authoring Page displayed with smart link popup. | ✅ |  | | Click yes on Smart Link Generation pop-up, enter the Smart Link URL, click Generate, and then click Save. | Smart link should be generated and Authoring page with applicable fields should be displayed. | Smart link generated and Authoring page displayed. | ✅ |  | | Select / Enter the Sender Id, Language, TemplateId, Sms content with Personalization and smart link. | Selected inputs should be displayed in body section. | Sender Id, content and personalization displayed successfully. | ✅ |  | | Click Next. | Web Analytics Page should be displayed. | Web Analytics Page displayed successfully. | ✅ |  | | Choose Analytics Platform, select Domain, and choose Goal Type (Engagement or Conversion), and Click Next. | Respective fields should be enabled and display as filled, and Pre-Communication Summary Page should be displayed with data in applicable portlets. | Failed to navigate to Pre-Communication Summary Page. | ❌ |  | | Click on next button. | Communication should be created and listed in Communication Listing Page with Scheduled status. | Communication created successfully with Scheduled status. | ✅ |  | | Search for the communication in the Communication Listing page. | Communication is found and status is displayed correctly in the listing. | Communication found and listed correctly. | ✅ | | | Verify Communication status. | Communication status should be displayed as Scheduled. | Communication status verified as Scheduled. | ✅ |  |
|
| + | COMMUNICATION | RS-T2043 | Validate that the user can send an Event Trigger SMS Communication for RFA and verify that the approver can perform a Approve action. | ✅ Passed | 324s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Click on the Communication Module icon - Click create communication. | Delivery method options (SDC, MDC, Event Trigger) should be displayed. | Delivery method options displayed successfully. | ✅ | | | Click on Event Trigger delivery method. | The ET Plan page should be displayed. | ET Plan page displayed successfully. | ✅ |  | | Fill all required fields: enter Communication Name, select Product Type, Sub Product, Primary Goal, Secondary Goal, Start Date, End Date, Select 'Sms' under Channel Type and 'Web' under Analytics Type. | All mandatory fields should be populated successfully. | All mandatory fields populated successfully. | ✅ |  | | Select a Dynamic List and choose the preferred Frequency. | Selecting Dynamic list and frequency should allow user to create Sms Communication when proceeding to authoring page. | Dynamic List and Frequency selected successfully. | ✅ | | | Click on Next button. | Sms Authoring Page should be displayed, with smart link generation pop up. | Sms Authoring Page displayed with smart link popup. | ✅ |  | | Click yes on Smart Link Generation pop-up, enter the Smart Link URL, click Generate, and then click Save. | Smart link should be generated and Authoring page with applicable fields should be displayed. | Smart link generated and Authoring page displayed. | ✅ |  | | Select / Enter the Sender Id, Language, TemplateId, Sms content with Personalization and smart link. | Selected inputs should be displayed in body section. | Sender Id, content and personalization displayed successfully. | ✅ |  | | Enter a valid phone number in the Test Preview text field and click the Send button. | The SMS should be sent successfully to the entered phone number, and a confirmation message should be displayed indicating successful delivery. | SMS sent successfully in Test Preview. | ✅ |  | | Enable the RFA checkbox and enter the approver's email ID in the Approver text box and click send. | The RFA option should be enabled successfully, the entered approver email ID should be accepted without errors, and the RFA email triggered popup should be displayed and navigated to the WhatsApp Authoring page. | RFA enabled and Approver email accepted successfully. | ✅ |  | | Click Web analytics icon. | Web Analytics Page should be displayed. | Web Analytics Page displayed successfully. | ✅ |  | | Choose Analytics Platform, select Domain, and choose Goal Type (Engagement or Conversion), and Click Next. | Respective fields should be enabled and display as filled, and Pre-Communication Summary Page should be displayed with data in applicable portlets. | Analytics configuration completed and Pre-Communication Summary Page displayed. | ✅ |  | | Verify Approval portlet in Precommunication page and click Next. | Approval Status should be displayed in Approval portlet, Communication should be created and listed in Communication Listing Page with Alert status. | Approval Status displayed and communication created successfully. | ✅ |  | | Search for the communication in the Communication Listing page | Communication is found and status is displayed correctly in the listing | Communication found and status displayed correctly. | ✅ |  | | Verify Communication status. | Communication status should be displayed as Scheduled. | Communication status displayed as Scheduled. | ✅ | | | Log out from the application. | The user should be logged out successfully, and the application should navigate to the login page. | User logged out successfully. | ✅ |  | | Log in to the approver's mail account using valid credentials. | Approver should be able to log in successfully without errors. | Approver logged in successfully. | ✅ |  | | Verify that the RFA email has been received. | The RFA mail should be received in the approver's inbox. | RFA email received successfully. | ✅ |  | | Click the 'Approve' button in the RFA mail. | Clicking the 'Approve' button should open the make-change interface correctly. | Approve interface opened successfully. | ✅ |  | | Enter comments, click the 'Approve' button, and verify the Approve status message. | Comments should be saved successfully, the Approve action should be executed, and the status message should confirm the update. | Approve action completed successfully with status confirmation. | ✅ |  | | Log in to the application as the user. | User should be able to log in successfully without issues. | User logged in successfully. | ✅ |  | | Search for the communication and verify its updated status. | The communication should be searchable, and its status should be displayed as Scheduled. | Communication found with Scheduled status. | ✅ |  |
|
| + | COMMUNICATION | RS-T2040 | ET SMS Communication with RFA: Verify Approver’s Make-Change and Approval Workflow | ❌ Failed | 466s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Click on the Communication Module icon - Click create communication. | Delivery method options (SDC, MDC, Event Trigger) should be displayed. | Delivery method options displayed successfully. | ✅ |  | | Click on Event Trigger delivery method. | The ET Plan page should be displayed. | ET Plan page displayed successfully. | ✅ |  | | Fill all required fields: enter Communication Name, select Product Type, Sub Product, Primary Goal, Secondary Goal, Start Date, End Date, Select 'Sms' under Channel Type and 'Web' under Analytics Type. | All mandatory fields should be populated successfully. | All mandatory fields populated successfully. | ✅ |  | | Select a Dynamic List and choose the preferred Frequency. | Selecting Dynamic list and frequency should allow user to create Sms Communication when proceeding to authoring page. | Dynamic List and Frequency selected successfully. | ✅ | | | Click on Next button. | Sms Authoring Page should be displayed, with smart link generation pop up. | Sms Authoring Page displayed with smart link popup. | ✅ | | | Click yes on Smart Link Generation pop-up, enter the Smart Link URL, click Generate, and then click Save. | Smart link should be generated and Authoring page with applicable fields should be displayed. | Smart link generated and Authoring page displayed. | ✅ |  | | Select / Enter the Sender Id, Language, TemplateId, Sms content with Personalization and smart link. | Selected inputs should be displayed in body section. | Sender Id, content and personalization displayed successfully. | ✅ |  | | Enter a valid phone number in the Test Preview text field and click the Send button. | The SMS should be sent successfully to the entered phone number, and a confirmation message should be displayed indicating successful delivery. | SMS sent successfully in Test Preview. | ✅ |  | | Enable the RFA checkbox and enter the approver's email ID in the Approver text box and click send. | The RFA option should be enabled successfully, the entered approver email ID should be accepted without errors, and the RFA email triggered popup should be displayed and navigated to the WhatsApp Authoring page. | RFA enabled and Approver email accepted successfully. | ✅ |  | | Click Web analytics icon. | Web Analytics Page should be displayed. | Web Analytics Page displayed successfully. | ✅ |  | | Choose Analytics Platform, select Domain, and choose Goal Type (Engagement or Conversion), and Click Next. | Respective fields should be enabled and display as filled, and Pre-Communication Summary Page should be displayed with data in applicable portlets. | Analytics configuration completed and Pre-Communication Summary Page displayed. | ✅ |  | | Verify Approval portlet in Precommunication page and click Next. | Approval Status should be displayed in Approval portlet, Communication should be created and listed in Communication Listing Page with Alert status. | Approval Status displayed and communication created successfully. | ✅ |  | | Search for the communication in the Communication Listing page | Communication is found and status is displayed correctly in the listing | Communication found and status displayed correctly. | ✅ |  | | Verify Communication status. | Communication status should be displayed as Scheduled. | Communication status displayed as Scheduled. | ✅ | | | Log in to the approver's mail account using valid credentials. | Approver should be able to log in successfully without errors. | Approver logged in successfully. | ✅ |  | | Verify that the RFA email has been received. | The RFA mail should be received in the approver's inbox. | RFA email received successfully. | ✅ |  | | Click the 'Make Change' button in the RFA mail. | Clicking the 'Make Change' button should open the make-change interface correctly. | Make Change interface opened successfully. | ✅ |  | | Enter comments, click the 'Make Change' button, and verify the make-change status message. | Comments should be saved successfully, the make-change action should be executed, and the status message should confirm the update. | Make Change action completed successfully with status confirmation. | ✅ |  | | Log in to the application as the user. | User should be able to log in successfully without issues. | User logged in successfully. | ✅ |  | | Search for the communication and verify its updated status. | The communication should be searchable, and its status should be displayed as Alert. | Communication found with Alert status. | ✅ |  | | Click on the Edit icon and click the Next button on the Plan page | The system should successfully navigate to the Communication Authoring page | Navigation to Communication Authoring page failed | ❌ |  |
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